OUR VISION... IN A WORD: MORE.
WORKING TOGETHER TO OFFER OUR CUSTOMERS MORE.
More than expected. More than asked. That’s the Hendricks Furniture Group vision.
It’s a rallying cry fueled by the principles we share and a foundation for the promises
we make and the place we hold in the minds of consumers.
The ‘soul’ of the Hendricks Furniture Group brand is people. People who are sincerely
committed to going beyond customers’ expectations. People who are passionate about
teamwork, hardwork and genuine hospitality. These basic principles align its employees
to the overall Hendricks Furniture Group mission (Together we will offer customers
more) and help support the company’s commitment to surpass customers’ expectations.
The promise Hendricks Furniture Group makes to every consumer can be broken down
into four parts: Choice (selection), Inspiration (design), Ease (service and delivery)
and Value (low prices and financing). This promise sets Hendricks Furniture Group
apart by focusing on the core competencies of the company that consumers value most.
The furniture retailer who gives customers more. That’s the simple idea to be associated
with the Hendricks Furniture Group brand. Substantiated through the tireless behavior
and positive attitudes of everyone in the company. Externally, this position inspires
customers to demand more from the furniture buying experience. Internally, the position
inspires employees to do all in their power to ‘WOW’ customers, to go above and
beyond the call in everything we do, to continually look for ways to make consumers’
experiences with us more rewarding and ultimately to make our jobs more fulfilling.
We invite you to visit our sites online and contact us with your comments or questions...
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